19 - 20 February, 2019
Dubai, UAE

Conference Day One: Tuesday, 19 February 2019

8:00 am - 8:30 am Registration, welcome refreshments and networking

8:35 am - 8:55 am Visionary opening address by RPA Lead Adviser

Khurram Izhar Siddiqui - Partner, Global FAAS Robotics Leader MENA FAAS Digital Leader, EY


img

Khurram Izhar Siddiqui

Partner, Global FAAS Robotics Leader MENA FAAS Digital Leader
EY

RPA TRANSFORMATION: IS THIS THE KEY TO MULTI-MILLION DOLLAR OPERATIONAL SAVINGS?

9:00 am - 9:20 am INTERNATIONAL TRAILBLAZER: The robots are coming: Time to prepare for the future and to be part of the $2.9 billion estimated size of the global automation market by 2020

Jeroen Van Genuchten - Global RPA Owner, ING Bank, NETHERLANDS
INTERNATIONAL TRAILBLAZER
The robots are coming: Time to prepare for the future and to be part of the $2.9 billion estimated size of the global automation market by 2020
ING Bank offers banking services in over 40 countries and follows the ethos of “Empowering people to stay a step ahead in life and in business”.
As part of this vision, in 2017 Jeroen Van Genuchten has been working to establish the newly created Global Centre of Excellence for Robotics & AI within ING’s
banking operations and is the Global Owner and champion for RPA at ING.
Jeroen will share his journey on what it took to coordinate the global RPA activities and delivers services to up to 15 ING units worldwide that use RPA in their
operational processes

• Towards the Robot employment agency: Global solutions for scaling up and down
• Making robotics smarter: How we leverage our 10 years of RPA experience in our AI journey
• How Virtual Assistant Marie in Belgium and Emma in Czech Republic are serving ING‘s customers
• Being agile all the way: why transformation towards a data driven organisation is essential
img

Jeroen Van Genuchten

Global RPA Owner
ING Bank, NETHERLANDS

9:20 am - 9:40 am RPA LEADERS PANEL: Humans vs. Machines: Addressing emerging trends and being prepared a new digital workforce through RPA and AI: How to overcome internal fear and embrace the benefits of transformative technologies

Christophe Castan - Head of Artificial Intelligence, Digital Transformation AXA, BELGIUM
Vincent Vloemans - Global IT – Heineken CFO Domain, HEINEKEN Global
Kumar Prasoon - Group Chief Information Officer, Al Safeer Group
Sidharth Balakrishna - Executive Board Director and Head of Strategy & Innovation, Essel (Zee) Group
RPA LEADERS PANEL
Humans vs. Machines: Addressing emerging trends and being prepared a new digital workforce through RPA and AI: How to overcome internal fear and embrace the benefits of trans-formative technologies
Key Question: How can companies create a positive response from employees?
Focus: When introducing the implementation of a large-scale RPA program, it is important to define the extent and impact of change on employee roles,responsibilities and new training programs for success.
Senior Leadership should therefore acknowledge:

• How to educate and train the organisation in RPA
• How to measure successful acceptance of RPA by the employees
• What kind of new positions will appear in the whole workforce to support RPA?
img

Christophe Castan

Head of Artificial Intelligence, Digital Transformation
AXA, BELGIUM

img

Vincent Vloemans

Global IT – Heineken CFO Domain
HEINEKEN Global

img

Kumar Prasoon

Group Chief Information Officer
Al Safeer Group

img

Sidharth Balakrishna

Executive Board Director and Head of Strategy & Innovation
Essel (Zee) Group

9:40 am - 10:00 am #AUTOMATIONFAIL: How to avoid the top 10 pitfalls when launching your RPA Strategy: Early prevention to avoid being one of the 30-50% of RPA implementation projects that fail

Said Amara - Procurement Process Automation Strategy & Planning Lead Nokia
Ilham Ismail - Head of IT, HMH-Hospitality Management Holding
Ajay Rathi - Senior Director Information Technology, Meraas

img

Said Amara

Procurement Process Automation Strategy & Planning Lead
Nokia

img

Ilham Ismail

Head of IT
HMH-Hospitality Management Holding

img

Ajay Rathi

Senior Director Information Technology
Meraas

10:00 am - 10:30 am Enabling Powerful Digital Transformation with Connected-RPA with the support of BluePrism

Adrian Ewer - VP & General Manager MEA, BluePrism



img

Adrian Ewer

VP & General Manager MEA
BluePrism

10:30 am - 11:10 am Speed Networking & Coffee Break

Swap business-cards and break the ice with your fellow participants to start making those valuable connections

11:10 am - 11:40 am REGIONAL TRAILBLAZER EXCLUSIVE CASE STUDY INSIGHT EY: The power of Intelligent Automation

Khurram Izhar Siddiqui - Partner, Global FAAS Robotics Leader MENA FAAS Digital Leader, EY
REGIONAL TRAILBLAZER
EXCLUSIVE CASE STUDY INSIGHT EY: The power of Intelligent Automation
EY focus on industrialization of enterprise RPA, the technology – agnostic approach and broadest experience across third-party RPA tools. Additionally,
EY is one of the few suppliers that actively focus on change management – including setting up and working to ensuring solid ongoing governance – as standard components of EY RPA engagements.
In this session Khurram will share EY’s successful RPA case studies and will get into depth of the following topics:
- Could one step forward take you light years ahead?- The future workplace: ‘How to automate intelligently’- Reshaping the future of work with Robots
- In the new era of intelligent automation, how will cognitive solutions reshape organizations and teams, and what can businesses do to prepare for the
digital co-worker future?


img

Khurram Izhar Siddiqui

Partner, Global FAAS Robotics Leader MENA FAAS Digital Leader
EY

INSPIRATION IN ACTION!
RPA & INTELLIGENT AUTOMATION 2019 INTERACTIVE DISCUSSION GROUPS (IDGs)

During this part of the conference delegates will be break into focus groups to take part in interactive brainstorming discussions around the below topics

IDG B

11:40 am - 12:10 pm How many Bots are required?
Vartul Mittal - Formerly – IBM, Kotak Mahindra Bank, Coca Cola
  • Analysis of how many, where and when you should implement bots into your Companies departments
  • Strategies to avoid massive investment and automating inefficacies
img

Vartul Mittal

Formerly – IBM, Kotak Mahindra Bank
Coca Cola

IDG C

11:40 am - 12:10 pm Stakeholder & customer buy-in, engagement & collaboration to ensure IA program success:
Amardeep Modi - Practice Director, Everest Group
  • Provide effective strategic alliances with various departments
img

Amardeep Modi

Practice Director
Everest Group

IDG F

11:40 am - 12:10 pm Striking the right human vs machine equilibrium - moving to a Center of Exponential Expertise (COEE)
Anand Laxman - Director Strategy & Consulting, Exponential Digital Solutions (10xDS)
  • Intelligent automation strategies & technologies that can enhance your center of excellence



img

Anand Laxman

Director Strategy & Consulting
Exponential Digital Solutions (10xDS)

12:10 pm - 1:10 pm Networking Lunch Break + Executive Lunch, closed session with Blue Prism by invite only



AFTERNOON WORSHOP BREAKOUT SESSIONS

Select the workshop based on the maturity of your RPA journey

Workshop A: Planning & Launching Phase of your RPA Journey

1:10 pm - 2:40 pm Automation Anywhere: The Future of Work
Nabil Ben Abdallah - Vice President of Sales, Automation Anywhere
Automation Anywhere: The Future of Work
Artificial Intelligence, robotics and automation are creating a seismic shift in the way businesses and
societies function, and are redefining the way humans work, Join this expert session to discuss the
dynamics of human and digital worker
Collaboration


img

Nabil Ben Abdallah

Vice President of Sales
Automation Anywhere

Workshop B: Evolving & Advancing RPA & IA

1:10 pm - 2:40 pm Empowering RPA: Maximizing RPA benefits and ROI with the support of Advansys
Nader Badawy - RPA Presales Team Leader, Advansys
Empowering RPA: Maximizing RPA benefits and ROI with the support of Advansys 
In this workshop, Advansys ESC explains how to maximize the benefits and ROI of your RPA
implementation by introducing supporting technologies like Chatbots, BPM, OCR, and Analytics,
extending the capabilities of RPA and creating a fully connected technology ecosystem. The
workshop will discuss how to choose the right supporting technologies and demo how these
technologies can work seamlessly and effectively with RPA



img

Nader Badawy

RPA Presales Team Leader
Advansys

STANDARDISE. IMPROVE. AUTOMATE. THE QUESTION TO GO FOR PROCESS RE-ENGINEERING OR PROCESS-EFFICIENCY

2:40 pm - 3:00 pm INTERNATIONAL CASE STUDY: The Total way: Process mapping, analysis & redesign for effective RPA implementation

John Ysmael O. Reyes - Director of Global Excellence & RPA Lead, TOTAL, PHILIPPINES
INTERNATIONAL CASE STUDY: The Total way: Process mapping, analysis & redesign for effective
RPA implementation
• How to simplify existing processes and remaining redundant steps
• Defining a rules-based approach for RPA to follow
• Deciding the degree of automation: full or partial automation
img

John Ysmael O. Reyes

Director of Global Excellence & RPA Lead
TOTAL, PHILIPPINES

3:00 pm - 3:20 pm ONSTAGE INTERVIEW: Biggest internal challenges & opportunities of implementing RPA into your existing business process

Said Amara - Procurement Process Automation Strategy & Planning Lead, Nokia
Gary Thompson - CEO-Advisor, Shared Services and Business Support Transformation, Rokaboat
ONSTAGE INTERVIEW: Biggest internal challenges & opportunities of implementing RPA into
your existing business process
• Identifying important steps to be considered while your implementation phase of RPA
• Which departments will face problems while applying RPA into their system for the first time?
• Into which department does your RPA program suits the best?
img

Said Amara

Procurement Process Automation Strategy & Planning Lead
Nokia

img

Gary Thompson

CEO-Advisor, Shared Services and Business Support Transformation
Rokaboat

SCALING UP: START SMALL THEN SCALE UP TO DRIVE MAXIMUM VALUE FOR RPA

3:20 pm - 3:40 pm ONSTAGE INTERVIEW: Giving RPA more power! From repetitive tasks to automation of complex tasks

Jeroen Van Genuchten - Global RPA Owner, ING Bank, NETHERLANDS
Amardeep Modi - Practice Director, Everest Group
ONSTAGE INTERVIEW: Giving RPA more power! From repetitive tasks to automation of complex tasks
• Enterprise RPA: from back office to front office, exploring the possibilities of RPA across your business
• Beyond cost reduction: from quality to productivity exploring the wider benefits
• Collaboration with IT: how to ensure technical flexibility
• Future predictions: how far can we go?
img

Jeroen Van Genuchten

Global RPA Owner
ING Bank, NETHERLANDS

img

Amardeep Modi

Practice Director
Everest Group

THE CENTER OF SUCCESS! HOW TO ESTABLISH YOUR CENTER OF EXCELLENCE (COE) AND GOVERNANCE FRAMEWORK FOR CONTINUOUS RPA IMPROVEMENT

3:40 pm - 4:00 pm Driving efficiency and cutting costs by automating HR through innovative combination of visual IVR and RPA

Krishna Ramachandran - Global Head of R2R & Lead RPA, Royal Philips
Driving efficiency and cutting costs by automating HR through innovative combination of visual IVR and RPA
• How cognitive technologies and IA can help the HR department at their day-to-day key decisions
• makings in the workplace
• Vacation request
• Team training
• Hiring process
• How the new hiring process through AI recruiters increase value for your business
• How can AI effectively be woven into an employee‘s on boarding program?
img

Krishna Ramachandran

Global Head of R2R & Lead RPA
Royal Philips

4:00 pm - 4:20 pm RPA meets process improvement: The road to business excellence of Mashreq Bank

Aditya Agarwal - Vice President Lean Transformation & Strategy, Mashreq Bank
RPA meets process improvement: The road to business excellence of Mashreq Bank
• What is the core value of RPA to Business Improvement?
• How to effectively leveraging RPA for business excellence
• Case study – enhancing strategic customer experience using RPA and process improvement
img

Aditya Agarwal

Vice President Lean Transformation & Strategy
Mashreq Bank

WRAP UP & CLOSING REMARKS

4:20 pm - 4:20 pm WRAP UP & CLOSING REMARKS

4:20 pm - 4:20 pm END OF DAY

Relax and unwind with fellow attendees to reflect on the insights and learnings from the day’s sessions
The published programme is correct at time of printing. However, given the seniority of our speakers and the nature of their roles, speakers may subsequently substitute or remove themselves from the programme. This is always regrettable, and we will always try to replace the speaker with a speaker with equivalent insight. For the most up-to-date programme, please visit the event website.

Exclusive 5-star Dinner - workshop hosted by Edgeverve

5:00 pm - 8:00 pm The Next Generation RPA and AI Dinner