Forum Day One: Monday, 5 February 2018

Exploring Early Stage RPA Implementation around the Middle East

8:00 AM - 9:00 AM Registration, Breakfast and Networking

9:00 AM - 9:45 AM Chairman’s Opening Remarks & Audience Polling

9:30 AM - 10:15 AM Keynote Address: Shaping the Future with Robotics

Sandeep Chouhan, EVP - Group Head of Operations & Technology, Mashreq Bank

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Sandeep Chouhan

EVP - Group Head of Operations & Technology
Mashreq Bank
It is no secret that post-oil economic changes have affected the way that large scale organisations throughout the GCC do business.
With increasing pressures to cut operating costs, reduce FTEs (full time equivalent) and improve the efficiency of our core business offerings, in order to maintain a competitive advantage and healthy bottom line growth,the option to robotize repetitive, transactional tasks -- thereby freeing up valuable human resources who can be redeployed to more value-adding roles within the organization -- is fast becoming a popular strategy across the region.


Armand Angeli

Chairman, DFCG Shared Services & Outsourcing Committee
IAFEI, EMEA
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Tarek El Araby

Business Development Director Middle East & Africa
Advansys ESC
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Gary Thompson

Consultant: Shared Services & Service Delivery Excellence
ENEC
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Tony Breen

Head of Shared Services
PepsiCo MENA & Asia

11:00 AM - 11:30 AM Networking Refreshments Break

Introducing robotics to your business strategy is not a one-man decision. In order to avoid project failure or unnecessary road blocks, a solid governance model should be built and followed.
During this session we identify:
  • Who should be involved in the decision making process?
  • How to build a lean governance model
  • Gates of approval for successful project launch
  • Project critical implications of a single loose link in your governance team

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Ehsan Shammasi

Head of HR Shared Services
Al Tayer Group
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Nitin Bhargava

Chief Technology Officer - Business Technology
Mashreq Bank
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Vincent Vloemans

Global IT – Heineken CFO Domain
HEINEKEN Global
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Sumeet Sangawar

IT Leader Middle East, Africa & Turkey
GE Global Operations
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Tarun Gugnani

Regional Sales MEA
EdgeVerve Infosys

12:15 PM - 1:15 PM Exclusive Insights from UiPath

Kulpreet Singh, Managing Director, EMEA, UiPath


Kulpreet Singh

Managing Director, EMEA
UiPath

Sponsored by: UiPath

1:15 PM - 2:15 PM Networking Lunch

2:15 PM - 3:15 PM Exclusive Insights from EdgeVerve Infosys

Tarun Gugnani, Regional Sales MEA, EdgeVerve Infosys
Achieving large scale automation is not possible without high quality, standardised data. During this case study we explore how to structure data for your automation programme including real life examples of how Bank of Ireland used big data analytics to build their digital workforce.

Tarun Gugnani

Regional Sales MEA
EdgeVerve Infosys

Sponsored by: EdgeVerve

3:15 PM - 3:45 PM Networking Refreshments Break




Whilst we celebrate the region’s RPA successes, it is important not to get complacent.
Recent global statistics have shown that 30% of all RPA implementations end unsuccessfully.
During this thought provoking session we explore the common (and less common) pain points of robotics - and their implications – and brainstorm best practices so that you can avoid them happening to you.

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Ehsan Shammasi

Head of HR Shared Services
Al Tayer Group
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Said Amara

Procurement Process Automation Strategy & Planning Lead
Nokia
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Rafael Domene

Lead Partner
TeleTech CSS
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Steve Snowdon

Head of Lean
Mashreq Bank

Kulpreet Singh

Managing Director, EMEA
UiPath

4:30 PM - 5:00 PM RPA: The Five Commandments

Viji Varghese, Group Head - Payments and Clearing, Mashreq Bank

Viji Varghese

Group Head - Payments and Clearing
Mashreq Bank

5:30 PM - 5:40 PM Close of Day One