4 - 6 February 2018
Dusit Thani, Dubai, United Arab Emirates

Big Idea Keynote Speakers:


Sandeep Chouhan
Sandeep Chouhan
EVP - Group Head of Operations & Technology
Mashreq Bank
Hessa Al Balooshi
Hessa Al Balooshi
Director Of Smart Services Department
Smart Dubai Government Est.
Vincent Vloemans
Vincent Vloemans
Global IT – Heineken CFO Domain
HEINEKEN Global
Nitin Bhargava
Nitin Bhargava
Chief Technology Officer - Business Technology
Mashreq Bank

Conference Speakers:


Viji Varghese
Viji Varghese
Group Head - Payments and Clearing
Mashreq Bank
Ehsan  Shammasi
Ehsan Shammasi
Head of HR Shared Services
Al Tayer Group
Gary Thompson
Gary Thompson
Consultant: Shared Services & Service Delivery Excellence
ENEC
Sumeet  Sangawar
Sumeet Sangawar
IT Leader Middle East, Africa & Turkey
GE Global Operations
Flor Martinez Reyes
Flor Martinez Reyes
Process and Controls Improvement Manager
HEINEKEN Global Shared Services
Armand Angeli
Armand Angeli
Chairman, DFCG Shared Services & Outsourcing Committee
IAFEI, EMEA
Said  Amara
Said Amara
Procurement Process Automation Strategy & Planning Lead
Nokia
Tony  Breen
Tony Breen
Head of Shared Services
PepsiCo MENA & Asia
Tarek El Araby
Tarek El Araby
Business Development Director Middle East & Africa
Advansys ESC
Asia Al Marzouqi
Asia Al Marzouqi
Manager - Planning and Customer Management
ENOC Shared Services Centre
Tarun  Gugnani
Tarun Gugnani
Regional Sales MEA
EdgeVerve Infosys
Mohammed Al Rais
Mohammed Al Rais
Business Solutions Manager
ENOC
Rafael Domene
Rafael Domene
Lead Partner
TeleTech CSS
Kulpreet Singh
Kulpreet Singh
Managing Director, EMEA
UiPath
Sudhir Sen
Sudhir Sen
Founder & Products Head
Option3.io
Steve Snowdon
Steve Snowdon
Head of Lean
Mashreq Bank