5 - 7 February 2018
Dubai, United Arab Emirates

Meet the speakers

Big Idea Keynote Speakers:

Hessa Al Balooshi
Hessa Al Balooshi
Director Of Smart Services Department
Smart Dubai Government Est.
Vincent Vloemans
Vincent Vloemans
Global IT – Heineken CFO Domain
Viji Varghese
Viji Varghese
Head - Business Excellence & COE Head - Robotic Process Automation

Conference Speakers:

Ehsan  Shammasi
Ehsan Shammasi
Head of HR Shared Services
Al Tayer Group
Asia Al Marzouqi
Asia Al Marzouqi
Manager - Planning and Customer Management
ENOC Shared Services Centre
Tilak  Banerjee
Tilak Banerjee
Director, Global Business Services
Dell Technologies
Tarun  Gugnani
Tarun Gugnani
Regional Sales MEA
EdgeVerve Infosys
Zubair Ahmed
Zubair Ahmed
Senior Vice President, Head of IT & Business Innovation
Emirates Islamic Bank
Gary Thompson
Gary Thompson
Consultant: Shared Services & Service Delivery Excellence
Mohammed Al Rais
Mohammed Al Rais
Business Solutions Manager
Sumeet  Sangawar
Sumeet Sangawar
IT Leader Middle East, Africa & Turkey
GE Global Operations
Flor Martinez Reyes
Flor Martinez Reyes
Process and Controls Improvement Manager
HEINEKEN Global Shared Services
Armand Angeli
Armand Angeli
Chairman, DFCG Shared Services & Outsourcing Committee
Said  Amara
Said Amara
Procurement Process Automation Strategy & Planning Lead
Tony  Breen
Tony Breen
Head of Shared Services
PepsiCo MENA & Asia