Steve SnowdonHead of Lean
Steve (current Head of Lean for Mashreq Bank) is an experienced Commercial and Change management professional across all areas of financial Institutions…including the design, delivery and implementation of Agile projects and Agile segmentation, together with delivering on ‘Demand Creation’ for Intelligent Process Automation and integration with Robotics. Steve spent 20 years with Lloyds bank in the UK where he covered a variety of network roles in Business, Commercial and Corporate Banking. Later he used these experiences to benefit a number of diverse role in Lloyds Head Office…from Process re-design, Marketing, to leading a network wide MIS analytic team. His overseas experience started 13 years ago with a 3 year secondment to Lloyds in Dubai…heading up the Commercial team….this overseas ‘bug’ continued and saw him working in New Zealand with Bank of New Zealand (BNZ) and then Qatar where he joined Mashreq Corporate…eventually moving with Mashreq back to Dubai in 2011….taking up a Lean Change Management role. When he does get spare time it is either spent travelling…or training for triathlons…which he has been doing for the last 6 years… in an attempt to keep mentally and physically in shape.
Whilst we celebrate the region’s RPA successes, it is important not to get complacent.
Recent global statistics have shown that 30% of all RPA implementations end unsuccessfully.
During this thought provoking session we explore the common (and less common) pain points of robotics - and their implications – and brainstorm best practices so that you can avoid them happening to you.