Peppers & Rogers Group
Peppers & Rogers Group (PRG) is a leading management consultancy providing customer-driven advisory services and is part of Teletech, a leading global provider of customer experience, engagement and growth solutions. TeleTech’s 48,000 employees globally live by a set of customer-focused values that guide relationships with client, their customers, and each other.
For more than two decades, PRG has been helping organizations across the globe build long-term, valuable relationships with their customers. At Peppers & Rogers Group, we believe that the key to growth lies in understanding who your customers are, how they contribute value to your organization, and how you create value for them. Once you have that insight, you can design and implement multi-channel strategies that lock in long-term, mutually beneficial relationships that provide consistent, profitable growth.